You can enjoy the benefits of Traditional Chinese Medicine in the comfort of your home even if you are unable to visit us in person.
Why shop with us?
We are not just an online herbal shop but also highly qualified TCM practitioners and herbalists working at a renowned TCM Clinic in London. You can therefore rest assured that we will deliver highest quality Traditional Chinese Medicine products sourced from carefully selected, trusted suppliers.
All products we are selling online are also sold directly in our Clinic in London, we therefore have an ample feedback from our walk-in customers about the efficacy of these remedies. Besides, many of our own products have been tried and tested by ourselves, our family and friends.
It may be very tempting to search online for a cheaper deal, however we know that quality and potency of many TCM formulas available in the market vary greatly between different manufacturers. As experts, we are able to select the products that represent the best value for money for our customers. Shopping with us will allow you to avoid inferior or fake products from unverified sources.
Outstanding customer service
Unlike many other online sellers, we are expert TCM practitioners and herbalists and are able to provide professional advice about the products we are selling. If you require any information or advice regarding any of our products, please do not hesitate to contact us. We are always happy to help and will be able to recommend you the most appropriate remedy for your problem.
Shipping and delivery
Free shipping within UK. Deliveries in Europe outside of the UK are subject to a flat shipping rate of £10. For other international deliveries please e-mail us. Products are usually dispatched within 1 working day. Delivery times are as per Royal Mail delivery timelines.
For every £100 spent in our online shop in a single transaction we will offer you a £10 electronic voucher which can be used to pay for your future purchases on our website.
Can we ask you for a favour?
We work very hard to make the best of Traditional Chinese Medicine available to the general public and we know that this can make a difference to many people. If you have purchased our products either online or in our clinic, please consider leaving an online review to help other customers.
Alternative ordering process
In addition to the card payment method via checkout in our online shop, you can also order products and/or services by making the payment directly to our bank account and notifying us by e-mail. To do this, please make the payment of your order amount to:
Well Being Clinic, sort code: 09-01-27 account number 75604648 and stating your name and surname as payment reference.
After making the payment, please e-mail us the details of your order to info@wellbeing-clinic.uk stating the following information:
- your name and surname as stated in your payment reference
- your telephone number and e-mail address
- name and quantity of product(s) or service(s) ordered
- date and total amount of your payment
- the postal address to which your products are required to be shipped (and addressee’s name if different from the one stated in your payment reference).
When we receive your payment and your order details we will ship your order in line with our shipping and delivery policy above.
